FEATURES
Personalized Engagements
Gather all the necessary information in real-time across internal data sources to create the shopping profile with information from social sources and partner services. Suggest personalized solutions for each of your consumers so they know you see them as individuals.
Not Your Grandmother’s Annoying Bot
Bots learn how to identify a cat by analyzing millions of cat photos and are then able to recognize one in seconds. Once the image is not of a cat, the bot will fail.Where technology lacks, there’s a need to rely on human beings to help consumers answer their request.
Colabo knows how to route the conversation between the bot and the human associate so it will remain flawless.
Not Your Grandmother’s Annoying Bot
Bots learn how to identify a cat by analyzing millions of cat photos and are then able to recognize one in seconds. Once the image is not of a cat, the bot will fail.Where technology lacks, there’s a need to rely on human beings to help consumers answer their request.
Colabo knows how to route the conversation between the bot and the human associate so it will remain flawless.
Increased Efficiency
Colabo provides tailored recommendations and suggestions using assisted intelligence so that associates can perform tasks better and faster so that every associate shines as an expert.
