Select theme

Lucas smith
DASHBOARD
ANALYTICS
Today

Someone commented on your post

10 minutes ago

Reply

A friend posted something on instagram

30 minutes ago

Like Comment

Finished important task

3 hours ago

10 23

Went to mars

Last month

10

Bought a Tesla

3 months ago

10 23

Stream
  • 4 minutes ago charge
    Michael Smith upgraded to the $50 plan
  • 34 minutes ago charge
    Jane Perez canceled the $25 plan
  • an hour ago upgrade
    George Clinton from Facebook upgraded to the $25 plan
  • 2 hours ago cancelled
    Someone from Google canceled the $25 plan
  • 2 hours ago upgrade
    Lucas Smith upgraded to the $25 plan
Online
/assets/faces/m1.png
Lucas smith

Vital Database Dude

/assets/faces/w1.png
Janet Abshire

Lead Innovation Officer

/assets/faces/m2.png
Lucas Koch

Incomparable UX Editor

/assets/faces/w2.png
Gladys Schuster

Primary Product Pioneer

/assets/faces/m3.png
George Clinton

World Class API Genius

Offline
/assets/faces/w10.png
Kirsten Perez

Project Management Researcher

/assets/faces/m10.png
Jerome Lynch

Android Engineer

/assets/faces/w9.png
Hannah Cook

Wise Email Captain

/assets/faces/m9.png
Melvin Hicks

Primary PHP Monkey

/assets/faces/w8.png
Jackie Perkins

Executive PR Evangelist

/assets/faces/m8.png
Michael Jenkins

Ruby On Rails Developer

/assets/faces/w7.png
Monica White

iOS Strategist

/assets/faces/m7.png
Eric Simpson

Innovation Pioneer

/assets/faces/w6.png
Clorinda Murphy

Social Media Writer

/assets/faces/m6.png
James Smith

Project Management Champ

Sales
Today
$1,123
Yesterday
$1,844
This week
$7,485
Twitter
90
22
33
Facebook
45
51
13
Google
8
13
44
Poll results

24% Spain

24%

52% USA

52%

68% Australia

68%

45% Sweden

45%
How likely is it that you would recommend Bank Aljazira to a friend or colleague?
54% Promoters
11761 (53.5%)
30% Passives
6654 (30.27%)
16% Detractors
3567 (16.23%)
Average Customer Rating
65 %
347
Overdues Tickets
547
Tickets Closed
547
Tickets Pending
1,425
Tickets Resolved
Customer experience rating
This week This month This year Today
Settings

Ease of registering your complaint/concerns

Today

33%

Attention given to your complaint by the Bank representative

This week

62%

Speed of resolution of the issue raised

Last month

75%
Where is the Data coming from?
This week This month This year Today
Settings
Overall, how satisfied are you with the way we handled your complaint?
Satisfied
Total Response
6642
Total Survey
8026
Average
Total Response
1045
Total Survey
8026
Unsatisfied
Total Response
379
Total Survey
8026
Timeline

Last hour

This week This month This year Today
Settings

Someone commented on your post

10 minutes ago

Reply

An extremely dissatisfied customer has just trigerred a ticket

30 minutes ago

Assign Escalate

Finished important task

3 hours ago

10 23

An extremely satisfied customer has left a message

Last month

10

The eastern region has an above average% of dissatisfied Clients

3 months ago

10 23

Group Members

Online status

This week This month This year Today
Settings
/assets/faces/m1.png
Lucas smith

Marketing

/assets/faces/w1.png
Janet Abshire

Sales

/assets/faces/m2.png
Lucas Koch

Customer Experience

/assets/faces/w2.png
Gladys Schuster

Management

Most Common Issues

This week

This week This month This year Today
Settings
Speed of service 435
Staff is not friendly 223
Product Availability 235
Staff Availability 150
© 2017