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How likely is it that you would recommend Bank Aljazira to a friend or colleague?
54% Promoters
11761 (53.5%)
30% Passives
6654 (30.27%)
16% Detractors
3567 (16.23%)
Did we meet your expectations in terms or the time it took to open your new account?
35 %
347
Overdues Tickets
547
Tickets Closed
547
Tickets Pending
1,425
Tickets Resolved
How satisfied are you with our services?

Would you say your account opening experience was easy?

Today

33%

Did your Relationship Manager take the time to inform you about the other solutions BAJ provides?

This week

62%

Did we meet your expectations in terms or the time it took to open your new account?

Last month

75%

Overall, would you say your relationship manager was Helpful, Knowledgeable and Friendly?

This week

62%

Did you register for BAJ Online Banking?

Last month

75%
For you, what is the most important criteria when choosing a Bank to open your account
Where is the Data coming from?

Someone commented on your post

10 minutes ago

Reply

An extremely dissatisfied customer has just trigerred a ticket

30 minutes ago

Assign Escalate

Finished important task

3 hours ago

10 23

An extremely satisfied customer has left a message

Last month

10

The eastern region has an above average% of dissatisfied Clients

3 months ago

10 23

Group Members

Online status

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Lucas smith

Marketing

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Janet Abshire

Sales

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Lucas Koch

Customer Experience

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Gladys Schuster

Management

Most Common Issues

This week

Speed of service 435
Staff is not friendly 223
Product Availability 235
Staff Availability 150