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How likely is it that you would recommend Bank Aljazira to a friend or colleague?
54% Promoters
11761 (53.5%)
30% Passives
6654 (30.27%)
16% Detractors
3567 (16.23%)
Did we meet your expectations in terms of the time it took to deliver your real-estate finance solution?
35 %
347
Overdues Tickets
547
Tickets Closed
547
Tickets Pending
1,425
Tickets Resolved
How satisfied are you with our services?

Would you say, the real estate finance application process experience was easy?

Today

33%

Are you fully aware of your mortgage terms and conditions and fees?

This week

62%

Are you fully aware of the importance of the health disclosure section in the loan application and that if represent a key factor in the insurance coverage?

Last month

75%

Overall, would you say your relationship manager was Helpful, Knowledgeable and Friendly?

This week

62%
For you, what is the most important criteria when choosing BAJ as a Real Estate Finance provider?
Where is the Data coming from?

Someone commented on your post

10 minutes ago

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An extremely dissatisfied customer has just trigerred a ticket

30 minutes ago

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Finished important task

3 hours ago

10 23

An extremely satisfied customer has left a message

Last month

10

The eastern region has an above average% of dissatisfied Clients

3 months ago

10 23

Group Members

Online status

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Lucas smith

Marketing

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Janet Abshire

Sales

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Lucas Koch

Customer Experience

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Gladys Schuster

Management

Most Common Issues

This week

Speed of service 435
Staff is not friendly 223
Product Availability 235
Staff Availability 150